The Florida Department of Transportation’s Broward Operations Center is already using the website that you may have just heard about, SeeClickFix. That means that instead of your concerns just getting posted on the site and ignored, you can hope for some action. Transit Miami spoke with Darlene Williams in the complaints department at FDOT, who has dealt with about six or seven issues on the site since April. Not all those could be addressed by FDOT if they were not on a state road, but she pointed out how she has a working relationship with other government agencies in Broward County. Darlene regularly passes on issues that involve city or county roads. You can see an example of that action on issues such as this one. Optimally, we would like to see the cities and counties hop on this bandwagon and create their own SeeClickFix watch areas. But thanks to a proactive FDOT, your issues reported within the Broward County watch area should get noticed.

Check out this issue reported on SeeClickFix if you want see an example of the type of public conversation the site makes possible. Coral Gables has a watch area as well, though it’s difficult to see how active the city is in responding. Now we need to get agencies in other counties (like Miami-Dade and Palm Beach) made aware of this site.

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